AtlasRoster
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Terms of service

Last updated 25 October 2026

1. This agreement

These terms are an agreement between Teckam Software Private Limited, a company in India ("Teckam", "we", "us"), and the business that creates an AtlasRoster account ("the business", "you"). They also apply to everyone the business invites, such as managers and staff. They cover the AtlasRoster web app, the apps for iPhone and Android, and atlasroster.com (together, "AtlasRoster"). By creating an account or using AtlasRoster, you agree to these terms and to our privacy policy. The person who signs up confirms they can agree to these terms for the business.

2. The service

AtlasRoster is shift scheduling, time and attendance software. It lets a business plan shifts, let staff clock in and out (with an optional location check), handle time off, swaps and open shifts, and approve timesheets. We may improve and change features over time. If we remove something important from a paid plan, we'll tell owners in advance.

AtlasRoster is a record-keeping tool. It doesn't run payroll, pay anyone, or give legal, tax or employment advice.

3. Who can use AtlasRoster

AtlasRoster is for businesses. The person who signs up must be at least 18 and able to agree to these terms for the business. Staff must be at least 16; for staff under 18, the business is responsible for any parent or guardian consent its local law requires. You may not use AtlasRoster if the law prohibits it.

4. Accounts

  • Give accurate information, use an email address you control, and verify it when asked.
  • Keep sign-in details secure, and tell us straight away at support@atlasroster.com about any unauthorised use. One person per account.
  • The owner controls the business's account, can invite and remove people, and can transfer ownership to a manager.
  • The business is responsible for what its owners, managers and staff do in its account.

5. Your responsibilities as an employer

  • You are responsible for telling your staff how you use AtlasRoster, including clock-in location checks, and for having any notice or consent your local law requires.
  • Overtime rules, reminders and automatic clock-outs in AtlasRoster are tools, not legal advice. You are responsible for setting rules that match your obligations, for checking timesheets, and for your payroll.
  • Only add people who work for your business and would expect to receive invitations and notifications from it.

6. Plans, trial and billing

  • Free is for up to 10 users and 1 location. If a business on Free has more than 10 users, it has 14 days to upgrade or choose who stays; after that it is paused until it does.
  • Trial: every new business gets 14 days of Pro free. If a paid plan is chosen during the trial, it starts and is first charged when the trial ends; otherwise the business moves to Free.
  • Paid plans (Starter and Pro) are charged per user, in advance, monthly or yearly, at the prices on our pricing page when you buy, with a minimum number of users per plan. Users include the owner, managers, staff and pending invites. Yearly plans cost 10 months' price.
  • Taxes: prices are before tax. GST is added for businesses in India. Where we are required to collect other taxes, such as US sales tax, we'll add them and show them before you pay.
  • Renewal: plans renew automatically through Razorpay until cancelled. If a renewal fails, the plan keeps working for 7 days while the payment is retried or paid with Pay now, then moves to Free.
  • Changes: you can move up to a bigger plan or to yearly at any time. Adding users on a monthly plan is charged for one month straight away; on a yearly plan, at the yearly price for the part of the year that remains, by the day, never more than a full year's price. Fewer users apply from the next renewal and must be set at least 7 days before it. Each subscription covers up to 1,000 users.
  • Cancelling: you can cancel at any time in Settings › Plan and billing. The plan keeps working until the end of the paid period, then moves to Free, and nothing more is charged. Payments are not refundable, except where we charged you by mistake or the law requires a refund. Every business gets a 14-day Pro trial to try AtlasRoster before paying.
  • Price changes: we'll give owners at least 30 days' notice before a price change applies to their renewal.

7. Your data

  • Your business owns the information it puts into AtlasRoster. You give us a limited, non-exclusive licence to host, store and process it only to provide, secure and support the service, as described in our privacy policy. That licence ends when the data is deleted.
  • For staff information, the business is the data controller and we process it on its behalf.
  • You can export timesheets and the team list as CSV on Pro, and ask us for a copy of your business's data at any time while the account is open.
  • When a business closes its account, we delete its information within 90 days, except invoices and billing records that tax law requires us to keep.

8. Acceptable use

Don't use AtlasRoster to:

  • break the law, including employment, privacy and anti-spam laws;
  • track people's location beyond clock-in and clock-out, or monitor anyone who hasn't been told about it;
  • harass, threaten or abuse anyone, including through notes, requests or names;
  • access other businesses' data or accounts that aren't yours;
  • probe, scrape, overload or disrupt our systems, or get around any security or rate limits;
  • copy, resell or reverse engineer AtlasRoster, except where the law allows it.

We may remove content or suspend accounts that break these rules. Where reasonable, we'll tell the owner why.

9. Our software and brand

AtlasRoster, its software, design, logo and name belong to Teckam. We give the business and the people it invites a non-transferable, revocable licence to use AtlasRoster for its intended purpose while these terms are followed. If you send us feedback or ideas, we may use them without any obligation to you.

10. Ending an account

  • Anyone can delete their own account in My account. An owner first transfers ownership to a manager, or asks us to close the business.
  • An owner can close the business's account at any time by emailing support@atlasroster.com. Cancel any paid plan first; closing doesn't refund the current period.
  • We may suspend or close an account that seriously or repeatedly breaks these terms, doesn't pay, or creates risk for others, or if the law requires it. We'll tell the owner first where we reasonably can.
  • If we stop offering AtlasRoster altogether, we'll give owners at least 30 days' notice so they can export their data.

Sections 7, 9 and 11 to 17 continue to apply after an account ends.

11. Availability and disclaimers

We work to keep AtlasRoster running, accurate and secure, but it is provided "as is" and "as available". To the extent the law allows, we make no warranties that it will be uninterrupted, error-free or always available. Clock-in locations depend on the phone's GPS and can be inaccurate. Planned maintenance will be kept short and, where possible, outside business hours.

12. Limitation of liability

To the extent the law allows:

  • Teckam won't be liable for indirect, incidental, special or consequential losses, such as lost profits, data or goodwill, or for payroll, employment or legal decisions you make using information from AtlasRoster.
  • Our total liability for any claim relating to AtlasRoster is limited to the greater of the amount the business paid us in the 12 months before the claim, or ₹5,000 (or its equivalent in your currency).

Nothing in these terms limits liability that can't be limited by law, such as liability for fraud or for death or personal injury caused by negligence.

13. Indemnity

If someone, such as a member of your staff, brings a claim against Teckam because of how your business used AtlasRoster or because you broke these terms, your business agrees to cover our reasonable losses and costs, to the extent the law allows. This doesn't apply where the claim was caused by our own fault.

14. Changes to these terms

We may update these terms. If a change is significant, we'll tell owners by email or in the app at least 30 days before it takes effect, unless it's needed sooner for legal or security reasons, and update the date at the top. Continuing to use AtlasRoster after the change means you accept it.

15. Law and disputes

These terms are governed by the laws of India. Before starting any formal dispute, please contact us at support@atlasroster.com so we can try to resolve it informally. If we can't, the courts of Kanpur, India will have jurisdiction. If your local consumer laws give you the right to bring claims in your local courts, or to rely on your local law, you keep that right.

16. App Store and Google Play

If you downloaded AtlasRoster from Apple's App Store or Google Play, these terms are between you and Teckam, not Apple or Google.

  • Teckam alone is responsible for the app and its support.
  • Apple has no obligation to provide maintenance or support. If the app fails to meet an applicable warranty, you may notify Apple, which may refund the purchase price (if any). Apple has no other warranty obligation.
  • Apple isn't responsible for any claims relating to the app, including product liability, legal compliance or intellectual-property claims.
  • You confirm you're not in a country subject to US government embargo, and not on any US list of prohibited parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
  • You must also follow the store's own terms.

17. General and contact

  • These terms and our privacy policy are the whole agreement between the business and us about AtlasRoster.
  • If any part of these terms is found unenforceable, the rest stays in effect.
  • If we don't enforce a term straight away, we haven't waived it.
  • The business can't transfer its rights under these terms without our agreement. We may transfer ours as part of a merger, acquisition or sale of assets.
  • We aren't responsible for delays caused by events outside our reasonable control.

Teckam Software Private Limited · Ray Purwa, Garg Road, Kanpur, Uttar Pradesh 208003, India · support@atlasroster.com