How can we help?

Businesses with hourly teams of about 5 to 200 people who work in shifts: restaurants and cafés, retail stores, hotels, healthcare clinics and practices, warehouses and similar.

Sign up on the web at app.atlasroster.com with your name, business name and email, then confirm the 6-digit code we email you. A four-step setup guide helps you add your first location, positions and team.

Invite them by email from the Team page. They tap the link in the email, install the AtlasRoster app on iPhone or Android, and join your business.

No. The app is free to download for everyone. The business pays per user on Starter and Pro, and up to 10 people are free.

Yes. Owners and managers usually work in the web app on a computer. Staff mostly use the phone app, and everyone can sign in on the web too.

Open Schedule and add shifts to the week grid, or switch to Day view to see who is on at every hour. Shift templates and Copy last week save time. Shifts stay as drafts until you publish. More about scheduling.

Everyone with a shift that week gets a push notification and an email, and the shifts appear in their app.

Yes. Staff set their weekly availability and request time off in the app. The schedule shows unavailable days and approved time off, and warns you before you schedule someone outside their availability.

Yes. Enter an end time earlier than the start, like 10 PM to 6 AM, and it's one shift that ends the next morning.

Shifts without a person. Staff can ask for them in the app and a manager approves who gets each one. Open shifts are part of the Pro plan.

Staff tap Clock in in the app when their shift starts and Clock out when it ends. The app checks their location against the location's geofence at that moment. More about the time clock.

Each location has one rule for clock-ins from outside its geofence: Off (no location check), Record (save where they clocked in), Flag (allow it, but flag it for a manager to review) or Block (only allow it inside the geofence).

You choose a radius from 50 metres to 1 kilometre for each location, around the pin you place on the map.

No. Location is checked only at the moment someone clocks in or out.

If a clock-in is still open 4 hours after the shift ended, it is closed at the shift's end time and flagged so a manager can check it.

Owners and managers approve or reject them from the dashboard. A manager's own flagged clock-in can only be reviewed by the owner.

A staff member picks a teammate who is free for that shift. The teammate accepts, then a manager approves. The shift only changes hands once it is approved. More about swaps and time off.

Yes. They ask to drop it in the app and a manager approves or declines.

In the app, choose Vacation, Sick, Personal or Unpaid, for a full or part day. Your manager approves or declines it, and you can withdraw a request while it's pending.

Starter and Pro. Availability is on every plan, including Free, and open shifts are on Pro.

From clock-ins and clock-outs, minus unpaid breaks. Managers can fix times or add them for a missed shift with a reason; the original punches are kept. More about timesheets.

US businesses start with overtime over 40 hours a week. Indian businesses start with over 9 hours a day or 48 hours a week. You can change the rules in Settings.

Yes. Staff see their own hours in the app, read-only, with whether each week is approved yet.

Yes, as a CSV file, on the Pro plan.

Free for up to 10 users and 1 location. Starter is $2 or ₹49 per user a month, and Pro is $4 or ₹99 per user a month, before tax. Paying yearly costs 10 months' price. Compare plans.

Yes, on paid plans: 10 users on Starter and 5 users on Pro, which is $20 a month in the US (₹490 or ₹495 in India).

Every new business gets every Pro feature free for 14 days, with no card needed. If you choose a plan during the trial, it starts when the trial ends; otherwise you move to Free.

Everyone active in your business: the owner, managers and staff, including people you've invited. You choose how many users to pay for: at least the plan's minimum and everyone in your team, up to 1,000 (contact us for more).

You get 14 days to upgrade or choose the 10 people who stay. After that the business is paused until you do one or the other. Nothing is deleted.

On the web app, under Settings › Plan and billing, by card or, in India, by UPI AutoPay. Payments are handled by Razorpay. You can't buy a plan in the phone app.

Yes. Indian businesses can add their GSTIN in billing details, and every payment comes with an invoice you can download as a PDF. Indian prices are before GST (18%).

You can move up to a bigger plan or to yearly at any time. Adding users: on a monthly plan each added user is charged for one month straight away; on a yearly plan, the yearly price for the part of the year that's left, by the day (never more than a full year). Fewer users apply from the next renewal and must be set at least 7 days before it. If you cancel, your plan keeps working until the end of the period you paid for, then you move to Free.

Payments aren't refundable, except when we charged you by mistake. Then you get the full amount back. See our refund and cancellation policy.

Your plan keeps working for 7 days after the paid period while the payment is retried, or you can pay straight away with Pay now. If it still isn't paid, you move to Free.

On the sign-in page, choose Forgot password. We email you a code to set a new one.

Open My account and go to your notification settings. You can turn each type of push and email notification on or off. Security emails, such as password codes, always arrive.

Yes. The owner can transfer ownership to an active manager in Settings › Ownership. The old owner becomes a manager.

In the app, open My account and choose Delete account. You're signed out everywhere straight away, and your account is permanently deleted after 30 days; email us before then to restore it. If you own a business, transfer ownership to a manager first.

Only where you were at the moment you clocked in or out, and only at locations that check location. AtlasRoster never tracks you in the background.

Owners and managers of your business see the team's schedules, requests, clock-ins and timesheets. Staff see their own shifts and hours, open shifts and the published schedule. People outside your business see nothing.

No. We don't sell personal data or show ads, and the AtlasRoster apps use no tracking tools. This website uses Google Analytics only if you accept its cookies; change your choice any time with Cookie settings at the bottom of the page. See our privacy policy.

Email support@atlasroster.com from the address on your account. We reply within 30 days. For information your employer keeps about your work, we may pass the request to them.