Delete your account — AtlasRoster

This page is for the AtlasRoster app (Android, iPhone and web at app.atlasroster.com), made by Teckam Software Private Limited.

1. Delete it in the app

Sign in to the AtlasRoster app, or to app.atlasroster.com.
Open More on a phone, or Account on the web.
Go to Delete account and choose Delete my account.

If you own a business, transfer ownership to one of its managers first in Settings › Ownership, then delete your account. To close the business and delete its data as well, email us instead (section 2).

2. Or ask us by email

If you can't sign in, email support@atlasroster.com from the email address on your account, with the subject "Delete my account". We may ask you to confirm it's you, and we'll reply within 30 days.

3. What is deleted

Your account is closed straight away: you're signed out on every device, can no longer sign in, and are removed from every business. 30 days later we permanently delete:

your profile: name, email address, phone number, photo and password;
your notification settings, devices and notification history.

Until then you can email us to restore your account. Copies in database backups are removed within 7 days after that.

4. What is kept

Work records for the business. The businesses you worked for keep your name on the shifts, clock-ins, timesheets, time off and approvals you were part of, so their payroll and records stay correct. They are no longer linked to an account. They're deleted when the business closes its account.
Invoices and billing records, if you paid for a plan, for as long as tax and accounting law requires.

When a business closes its account, the owner asks us at support@atlasroster.com and we delete the business's information within 90 days.

5. More about your data

Our privacy policy explains what we collect, how long we keep it and your other rights.